In this webinar, you will:
Working together today is far more complicated than it had been years ago. Not only are we working with our classmates and neighbors, but we are also working with people of different ages, genders, and cultures who come to us from all over the world. In addition to these differences, we have personality and character differences – some of which can be quite toxic. This course is designed to help you recognize and deal with many different types of people. From mild misunderstandings to serious conflict, you will acquire strategies for finding workable solutions. In addition, the course introduces you to a more formal dispute resolution. This is called ADR (Alternative Dispute Resolution) and consists of three forms: Arbitration, Mediation, and Conciliation.
Working together today is far more complicated than it had been years ago. Not only are we working with our classmates and neighbors, but we are also working with people of different ages, genders, and cultures who come to us from all over the world. In addition to these differences, we have personality and character differences – some of which can be quite toxic. This course is designed to help you recognize and deal with many different types of people. From mild misunderstandings to serious conflict, you will acquire strategies for finding workable solutions. In addition, the course introduces you to a more formal dispute resolution. This is called ADR (Alternative Dispute Resolution) and consists of three forms: Arbitration, Mediation, and Conciliation.
ArLyne Diamond
ArLyne Diamond, Ph.D. is an internationally recognized Leadership, Management, Professional Development and O-D consultant specializing in people and processes in the workplace. Multifaceted, Dr. Diamond has extensive experience in a wide range of disciplines (business, education, management, marketing, business ownership, psychology – and some economics and law as well.) This enables her to see things from a variety of angles and to cleave to the essence of a problem quickly, offering her clients creative and practical solutions.As the President and Founder of her consulting firm, Diamond Associates, which was established in 1981, Dr. Diamond’s clients range from boards of directors …
Building a High-Performance Team in 90 Days
Introduction to Microsoft Power BI Dashboards
Bootcamp for New Managers and Supervisors: Develop These Es…
Dealing with Difficult People: Managing Strong Personalitie…
The Perfect Storm Coming to Healthcare: Value Based Care Me…
Excel - Lists and Tables - A Beginner's Guide to Managing L…
Reinvent Your HR Department with ChatGPT
DOL Reverses Course on Independent Contractor Rule for 2026…
Using Claude in Excel for Productivity, Automation & Data A…
Stop Letting That Difficult Person Ruin Your Day: Effective…
FDA Technology Modernization Action Plan (TMAP) and Impact …
GROUPBY and PIVOTBY functions. Pivot table killers?
Discover how Emotional Intelligence turns AI from a technic…
Sunshine Act Reporting - Clarification for Clinical Research
Faster, Better Talent Acquisition: Leveraging AI & ChatGPT …
Cleanroom, Microbiology and Sterility Assurance Practices f…
FDA Recommendations for Artificial Intelligence/Machine Lea…
Interactive dashboards & analytics in Excel
Data Integrity and Privacy: Compliance with 21 CFR Part 11,…
Language is Code - Intro to AI - Generative AI - ChatGPT an…
FDA Audit Best Practices - Do's and Don'ts
Medical Device Hazard analysis following ISO 14971
